Your Dyson product needs a replacement battery.

Please enter in the serial number of your machine along with the purchase date

Please enter in the serial number in the following format: A1A-US-12345678A

How do I find my serial number?

Dyson Cordless stick vacuums include a 2 year limited warranty when purchased direct or from an authorized retailer and begins on the day of purchase. Based on the date you've entered, your vacuum's warranty has expired.

Dyson Cordless stick vacuums include a 6 month limited warranty when purchased direct or from an authorized retailer and begins on the day of purchase. Based on the date you've entered, your vacuum's warranty has expired.

But don't worry, a replacement battery can be purchased by clicking here

As an existing customer you qualify for our Owner Rewards, Exclusive 20% Savings Event on select Dyson technology. For more information about Owner Rewards, click here.

Pick up at a Dyson Service Center

You can pick the part up at your nearest Dyson Service Center. Don't forget to bring your machine for a complete health check, new part installation, and on-the-spot service, all free of charge with no appointment necessary. Products out of warranty will be subject to pricing.

Enter your zip code to find your nearest location.


CLOSED: This Dyson Service Center is closed until further notice. Please provide us with your details below to have it shipped to your door.


SHIP TO ONLY: This Dyson Service Center is closed for walk-in repairs until further notice. Please provide us with your details below to have it shipped to your door.



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Enter your mobile number to have directions to this DSC sent to your phone. Also, don't forget to bring your Dyson vacuum when you visit the DSC for a free health maintenance check up.

Standard message and data rates may apply depending on your carrier and mobile plan.

We are sorry, there is not a Dyson Service Center near you. We would be happy to ship your part right to your door, for free. Please provide us your information below and the part will be shipped immediately.


Can't make it?

If the center is too far, or if you would prefer to have the part shipped, simply provide your information below and we'll ship it to your door.

How do I find my serial number?
Please allow up to 24 hours for a response.

Enter your mobile number to have directions to this DSC sent to your phone. Also, don't forget to bring your Dyson vacuum when you visit the DSC for a free health maintenance check up.

Standard message and data rates may apply depending on your carrier and mobile plan.

Need more help?

We'll text you the location of this Dyson Service Center.

Standard message and data rates may apply depending on your carrier and mobile plan.


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